Case Management Assistant

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Case Management Assistant 

Job Summary and Qualifications

Position Summary: Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Provides administrative and secretarial support to the Case Management and One Call Center departments. These functions include assigning staff referrals, messages and patients to daily assignment lists, timekeeping duties, serving as the primary telephone contact person, word processing, filing, correspondence, mailing, data entry and providing support to all department staff members as requested. Screens, prioritizes, and refers to the appropriate resource persons, third party payer requests for patient information and precertification.

Job Responsibilities:

• Demonstrates the ability to adapt technique/treatment to age of population served, including newborn, pediatric, adolescent, adult and geriatric patients, while providing care/service with respect to cultural differences and spiritual needs.
• Demonstrates responsibility and accountability in the coordination of case management office and staff daily assignments.
• Ensures patient/family/other communications are forwarded to staff as requested.
• Ensures accurate daily timekeeping, follows guidelines for all deadlines and handling exceptions, inputting base schedules, changes, call pay, and making final corrections.
• Coordinates, attends, and processes communications before and after meetings as requested.
• Courteously and professional handles all department calls to main and Utilization Review lines, maintains staffing minutes, and Mox library.
• Provides faxing, filing, reviewing, and processing of all department invoices.

 Qualifications:

Required Education or Experience 

• 3 years of recent office management experience 

Preferred Education or Experience 

• Bachelor's degree 

Required Knowledge and Skills 

• Demonstrates excellent customer relations skills 

• Strong clerical skills, keyboarding skills of 70 words per minute 

• Basic medical terminology 

• Knowledge of Microsoft Word, Excel, and PowerPoint 

• Ability to perform mathematical computations 

• Demonstrated ability to communicate effectively 

• Ability to perform work in a self-directed manner with minimal supervision 

Preferred Knowledge and Skills 

• Demonstrated knowledge of health care reimbursement 

• Basic knowledge of performance improvement 

 

Benefits

Wesley Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

For more than 100 years, Wesley Healthcare has provided exceptional care to thousands of families in Wichita and throughout Kansas and Northern Oklahoma. Wesley Medical Center is a member of the Wesley Healthcare network within Greater Wichita and has been an HCA Healthcare hospital since 1985.

Our physicians treat more than 24,000 patients annually, making Wesley Medical Center the most preferred hospital in Kansas and northern Oklahoma. Additionally, our obstetricians and childbirth staff deliver more than 6,000 babies each year, more than any hospital in a 13-state region.

Home to Wesley Children's Hospital, the region's first and Wichita's only children's hospital, we care for children in a unique space designed specially for kids and their families. And as a Level I Trauma Center and the only Level II Pediatric Trauma Center in Kansas, we are prepared to treat any medical emergency, any time of day.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.